Customer information
Terms & Conditions
Last updated: September 30, 2026
Booking confirmation
A taxi request is not a confirmed booking until our team confirms the route, vehicle and fare.
Fares
Published fares are reference fares for the listed routes. The applicable fare will be communicated before confirmation.
Vehicle availability
Vehicle make, model and seating capacity are subject to availability. A requested vehicle category is not guaranteed until confirmed.
Customer responsibilities
Customers must provide accurate pickup, destination, date, passenger and contact information and follow reasonable driver and vehicle safety instructions.
Service changes
Road conditions, weather, traffic, vehicle issues or other circumstances may require changes. We will communicate material changes as soon as reasonably possible.
Contact
Questions can be sent to {EMAIL}.